Privacy policy

This privacy policy sets out the principles Livconsciously Pte Ltd (“Livconsciously” or “We”) follows when collecting, using, disclosing, retaining and removing your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (the PDPA). It also describes other important topics relating to your privacy, which we take seriously.

This policy may be updated from time to time to keep up with changes in regulations, so please do check back here for the latest prevailing version applicable.

To begin, “Personal Data” refers to data, whether true or not, about any individual who can be identified from that data or from that data in combination with other information, to which Livconsciously may have access.

By subscribing for, purchasing or using any of Livconsciously’s products, services or campaigns or submitting information to or otherwise communicating with Livconsciously (through email, by telephone, via our website or otherwise), you agree and consent to Livconsciously collecting, using and disclosing your Personal Data in accordance with this policy.

Collection of Personal Data:

Personal Data collected by Livconsciously may include any of the following:

Your name, mailing address(es), telephone number(s), email address(es), date of birth, gender, nationality, payment information, any other information you choose to provide to us, or that we may collect about you through your interactions with our website.

We may collect your Personal Data:

When you order or purchase products or services from us; when you post a feedback or interact with us over emails, texts or telephone calls; when you use our services including establishing any online accounts with us; when you request that we contact you, be included in an email or other mailing list; when you respond to our promotions, campaigns or other initiatives or attend our events; when you visit our website; when you take part in any contest, survey or promotion conducted by us and/or our business partners; when you submit your Personal Data to us for any other reasons; and/or when we collect your Personal Data by other lawful means. Livconsciously only collects, uses and discloses personal data with an individual’s consent or deemed consent or as otherwise permitted under the PDPA or other applicable laws and regulations.

In providing any Personal Data to us, you warrant and represent to us that (a) Personal Data which you disclose to us is accurate and complete; and (b) where you volunteer Personal Data of another person to us, that you are authorized by such other person to disclose such Personal Data to us, and that such Personal Data is accurate and complete.

You should consult with your parent or guardian before giving us your Personal Data if you are under the age of eighteen (18).

Use, Collection and Disclosure of Personal Data

Livconsciously will generally only collect and use Personal Data for the following primary purposes:

To verify and process your personal particulars and payments; to provide our goods and services to you; to respond and deal with inquiries and other customer-care matters or otherwise communicate with you; to manage payment, billing, and accounting matters; to send you information, promotions, updates, and marketing and advertising materials in relation to our goods and services; to manage, develop and improve our business and operations (including our website) to serve you better; to carry out marketing promotions and campaigns, contests, market surveys and personalizing your experience with us; to carry out market research and customer surveys; to conduct investigations or audits or to comply with legal and regulatory requirements; for other purposes for which we have obtained your consent; and/or for any other purposes reasonably necessary, ancillary or related to the above specified purposes.

Livconsciously only discloses Personal Data:

For the primary purposes for which it was collected; or for purposes that a reasonable person will consider appropriate in the circumstances; or where the individual has consented; or for direct marketing by Livconsciously where consent has been given but always giving individuals the opportunity to opt out of such direct marketing (Livconsciously includes its contact details in any direct marketing so please feel free to let us know if you wish to opt out); or where permitted under the PDPA or other applicable law or if required by law.

We will never disclose your Personal Data for any secondary purposes unless your consent has been given or if so permitted or required under the PDPA or other applicable laws and regulations. We will likewise never sell or license any Personal Data that we collect from an individual.

Links to third party websites

Our Website may contain links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own privacy policies.

Use Of Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Withdrawal of Consent

If you would like to unsubscribe from our newsletter, detailed instructions are provided at the bottom of all emails sent out. If you would like to unsubscribe from any of our other mailing lists, or to withdraw your consent to our use of your personal data, please write to us at contact@liv-consciously.com

Your personal data will be retained for as long as it is necessary to fulfil the purpose for which it is collected or for business or legal purposes, or in accordance with applicable laws. Your personal data may also continue to be retained on our databases to the extent permitted by law.

Updating your Personal Data

You may review and correct your personal data by signing into your user account and selecting 'Update Profile' or equivalent, or by contacting us at contact@liv-consciously.com. We will only disclose personal data to the individual who registered his/her personal data with our website, and only after confirming the identity of the registered party. Please allow fourteen (14) working days for your request to be processed.

Security

We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access circumstances.

Amendments

Livconsciously reserves the right to amend this Privacy Policy at any time. We encourage you to periodically review this Privacy Policy to be informed of how Livconciously is protecting your information.

Contact Information

Should you have any queries or concerns about our privacy policy, please do not hesitate to email us at contact@liv-consciously.com